Lean Management and HR consulting
Lean management and HR are not separate disciplines, but two sides of the same coin:improvement
- 01Consulting
- 02Technology
Consulting
Processes and people: Lean Management and human resources management, two sides of the same coin.
Processes & people
Processes
- Profits
- Better strategies, sales and quality
- Assets
- Lower costs, higher productivity
- Liquidity
- Lower debt, lower inventory
People
- Individuals
- Fostering motivation and engagement
- Teams
- Teamwork and leadership development at every level
- Organisations
- Organisational design, assessment and improvement of the workplace climate
Services
Processes16
- 01Line and plant layout
- 02Continuous improvement programmes
- 03Value stream organisation
- 04Cycle time reduction
- 05Just-in-time / flow processes
- 06Maintenance optimisation
- 07Preventive maintenance
- 08Planning and scheduling processes
- 09Better equipment utilisation
- 10Pull / kanban systems
- 11Quality improvement
- 12Set-up time reduction
- 13Operational process redesign
- 14Safety management programmes
- 15Support in defining strategy
- 16Strategy deployment methods
People16
- 01Motivation and engagement
- 02Situational leadership
- 03Lean leadership
- 04Benefits & compensation design
- 05Reducing staff turnover
- 06Employee lifecycle processes
- 07A culture of scientific improvement
- 08Training process development
- 09Climate and culture analysis
- 10Organisational structures
- 11Roles and responsibilities analysis
- 12OKR performance indicators
- 13Behaviour and personality analysis
- 14Readiness-for-change analysis
- 15Developing multi-skilled operators
- 16Developing self-managing teams
Our approach
Across three dimensionsPurposeProcessesPeople
- 01 · 1+1 days
Overview
- Stakeholders interview
- Business Overview
- Needs Collection
- Problem Framing
- Solutions Principles
- 02 · Weeks
Assessment
- Current state Analysis
- Needs Deep Analysis
- Cost/Saving Estimation
- Future State Planning
- 03 · Months
Delivery
- Team Definition & People Engagement
- Current State Detailed Analysis
- Future State Detailed Planning
- Solutions Implementation
- Change Management
How we work
- 01 · Design
Design
Analyse · Compare · Choose
- 02 · Build
Build
Redesign · Implement · Train
- 03 · Run
Run
Support · Evolve · Improve
Support, evolution and continuous improvement, measured on results.
05Design · Build · Run
Setting the direction and the priorities
- Strategy and business plan
- Economic and financial analysis and performance review
- Market Intelligence
- Commercial strategy and Sales Excellence
- Operating Model and governance
- Organisation and people
- Technology assessment · Systems plan
Building the system
- From strategy to operational projects
- Process transformation
- Organisation and people
- Technology as an accelerator
Steering execution over time
- 01
Governance support and follow-up
1–2 years
- 02
Operations Management as a Service
2–3 years
- 03
Outsourced operations
5–7 years
The challenges businesses face
- 01Growth that needs steering
- 02Shrinking margins
- 03Capital tied up
- 04Strategy not executed
- 05Operations without direction
- 06Opaque outsourcing
- 01Consulting
- 02Technology
Technology
Software for operations, chosen and implemented starting from the business problem.
Why so many digital projects fail to create value
- 01Technology before process
- 02Requirements far from the business
- 03Vendors who only know the tool
- 04Data without decisions
- 05Adoption that never happens
- 06Return never measured
Technology that starts from the business
We are the only ones who, even when we talk about technology, start from an understanding of the business: we have run companies and we advise on business every day. That is why the solutions we propose create more value for our clients.
Three things we do every day
- 01
We have held business roles
Operations, supply chain, quality, finance and sales management: we know the decisions a system has to support.
- 02
We advise on the business
Strategy, economic and financial performance and lean operations: we know where value is created and where it is lost.
- 03
We implement the technology
MES, SCADA, historian, QMS and CMMS: we design, integrate and bring the solutions into operation.
More value from technology
Every project starts from KPIs, processes and financial objectives, and is measured on the results achieved, not on the go-live.
Two ways to run a technology project
- Starting point
- The business problem, the KPIs and the expected value
- Who designs it
- Former managers and business consultants with technology skills
- Processes
- Simplified with lean thinking, then digitised
- Choice of solution
- The best-suited technology, from our own products and leading partners
- People
- Engagement, new roles and management routines
- Measure of success
- The results, measured against a shared baseline
Vision, priorities and investment roadmap, digital included.
Analysis of results and benchmarking against the peer group.
Flows, standards and continuous process improvement.
Roles, leadership and skills development.
Leading and coordinating operations on the client’s behalf.
More efficient, agile, reliable and sustainable operations
Operations Control | Production Optimization | Asset Performance
ICT/OT technology map
From business planning to the physical process — the reference application stack for industry
- Product development
- Sales and customers
- Planning
- Sourcing
- Production
- Quality
- Maintenance
- Logistics
- Workforce
- Admin and finance
- L4
Business Planning & Controlling
- ERP
- PLM
- CRM
- CPM
- S&OP
- SCM
- HCM
- BI / CPM
- L3
Operations Management
- SES
- APS
- MES / MOM
- QMS
- DMS
- CMMS / EAM
- WMS
- WFMS
- L2
Supervision
- SCADA
- HMI
- Quality control
- Condition monitoring
- L1
Control
- PLC
- CNC
- Robot controller
- Sensors
- AGV / AMR
- L0
Physical process
- Machines
- Plants
- Robots
- Measuring instruments
- (Vertical) warehouses
Sectors
- 01Industrial goods & OEM
- 02Automotive & Aerospace
- 03Food, consumer goods & retail
- 04Chemicals & pharmaceuticals
- 05Materials & processes
- 06Infrastructure & utilities
- 07Services
- 08Healthcare
Solutions for every level of operations
All solutionsProprietary products and market-leading platforms, chosen to fit the business problem.
- Quality · QMS
Virtus QMS
The digital quality system: documents, non-conformities, training, inspections and KPIs on a single SaaS platform.
- Manufacturing Execution
AVEVA MES
Orders, traceability and genealogy, in-line quality and OEE for structured and multi-site production.
- Composable MES · No-code
Tulip
No-code apps for the shop floor: guided instructions, data collection and a MES that grows step by step.
- SCADA · Industrial Data
AVEVA System Platform & Historian
Supervision, collection and historisation of plant data on a single, scalable model.
- Maintenance · CMMS / EAM
IFS Ultimo
Assets, preventive maintenance, spare parts and workplace safety, on desktop and mobile.
- Planning and automation
APS & Automation
Advanced scheduling with PlanetTogether; robotics and automated warehouses with Errevi Automation.
Inproov is a consulting firm headquartered in Padua, Italy. It combines Lean Management and human resources management: it improves companies’ processes and develops the people who run them. When needed, it selects and implements software for operations.
Because lasting improvement, the kind that becomes part of people’s habits, needs both skill sets. That is why every Inproov consultant combines technical expertise in applied Lean Management with knowledge of human resources management, and works with top management and operational staff alike.
Some examples from our projects: delivery times cut from 4 weeks to 3 days in 6 months, on-time delivery up from 54% to 97% in 9 months, €50 million less inventory at the same revenue. Results are agreed at the start and measured against a shared baseline.
Industrial goods, automotive, consumer goods and retail (including large-scale retail), services and healthcare. We work on operations, supply chain, product development, sales and service, quality, governance and administration.
No. Our headquarters are in Padua, but we work with companies throughout Italy and also on projects at our clients’ plants abroad.
In three phases. Overview (one day plus one): interviews, business overview, needs collection and problem framing. Assessment (a few weeks): current-state analysis, cost and savings estimate, future-state plan. Delivery (a few months): project team, people engagement, implementation of the solutions and change management.
Yes, if needed. We do not stop at recommendations: we design, build and run together with our clients. After the project we can support governance and follow-up (1–2 years), provide Operations Management as a Service (2–3 years) or run operations in outsourcing (5–7 years).
Among other things: line and plant layout, value stream organisation, just-in-time and flow processes, pull and kanban systems, setup time reduction, preventive maintenance, quality improvement and continuous improvement programmes.
Motivation and engagement, situational and Lean leadership, climate and culture analysis, organisational structures, roles and responsibilities, OKRs, training processes, staff turnover reduction, operator multi-skilling and autonomous teams.
Yes, starting from the business problem: technology accelerates improvement, it is not an end in itself. The solutions we offer are Virtus QMS, Opera, AVEVA System Platform & Historian, AVEVA MES, Tulip and IFS Ultimo, selected and implemented to fit the problem.